FAQ

Banner Image

PRODUCT

We create a variety of unique keepsake jewelry, including breast milk jewelry, baby hair keepsakes, umbilical cord jewelry, cremation ashes pieces, dried flower jewelry for weddings or funerals, placenta keepsakes, and jewelry incorporating animal fur or baby footprints.

We deeply respect the trust our clients place in us. While DNA testing is the only way to guarantee proof, we take extreme care in handling the materials you send. Since 2019, our reputation has been built on integrity and high-quality craftsmanship.

Every piece is unique due to natural variations in materials like breast milk. The composition and color will vary, making your keepsake one-of-a-kind and a true reflection of your personal journey.

Your materials are professionally preserved, solidified into powder or other forms, and then combined with high-quality resin. Our artisans craft each piece by hand to ensure its durability and beauty.

Yes! We love bringing unique ideas to life. Share your vision with us, and we’ll collaborate with you to create a truly personalized keepsake.

Our "Three Steps to Perfection" process ensures your design is exactly what you want:

1.Share your ideas and design preferences.

2.We’ll provide a digital CAD design based on your input, allowing you to review and suggest adjustments.

3.Once finalized, we will craft your jewelry. Any additional changes after this step may incur extra charges.

U.S. and Canada customers:
We provide a leak-proof container, clear instructions, and a pre-paid padded return envelope for easy shipping.
International customers:
You will receive the container and instructions, but return shipping costs must be covered by you.

Yes, fresh, frozen, or stored breast milk is acceptable.

No. Our storage containers are treated to keep the milk stable during transit, regardless of its age.

We require 10ml of breast milk to create a keepsake.

Yes, we can store any leftover preserved materials for up to one year, allowing you to order additional keepsakes in the future.

We use UV-resistant resin to maintain the jewelry’s appearance. While a creamy or ivory hue may develop over time due to natural aging, it will not turn yellow.

Our pieces are designed to last, but like all fine jewelry, they require proper care to maintain their beauty and longevity.

Avoid exposure to chemicals, high heat, or moisture.

Remove the jewelry before swimming, showering, or engaging in vigorous activities.

Clean gently with a soft cloth and mild soap. Avoid harsh cleaners.

Keep your jewelry in the provided flannel pouch or storage box. Avoid contact with rubber materials.

With proper care, your keepsake jewelry is designed to last a lifetime.

Visit a jeweler for the most accurate sizing, or use the sizing guide available on our website.

Our stones are crafted using premium UV-resistant resin to ensure durability and color stability. Over time, it is natural for resin to develop a soft, creamy ivory hue due to exposure to light and air. However, it will not turn yellow. Proper care is essential for maintaining your jewelry's longevity, so we encourage you to follow the care instructions provided with your purchase.

We recommend occasional wear. While our stones are scratch-resistant, they are not scratch-proof and may be sensitive to sunlight, moisture, or friction.

Shipping & Delivery

Our standard processing time for keepsake jewelry is 4 to 6 weeks from the date we receive your materials (breast milk, ashes, hair, or placenta). For more intricate or complex designs, processing may take up to 8 weeks.

Yes, we provide free shipping for large domestic orders. Check your cart for the latest shipping promotions.

Yes! Choose our Rush Turnaround option for an additional fee, and we will prioritize your order, shipping it within 4 weeks of receiving your materials.

Yes, we ship worldwide. We provide a storage container, instructions, and return packaging, but international customers are responsible for return shipping costs.

Returns & Refunds

Due to the personalized nature of our products, cancellations and returns are only possible in cases of defects or errors on our part. If an issue arises, we will promptly provide a replacement.

Changes can be made for an additional fee, depending on the order status. Price differences for downgraded designs are non-refundable.

Free Shipping

Worldwide shipping

24/7 support

CUSTOM MADE