Can I Have Multiple Orders Combined Into One Shipment?
Yes! We can absolutely combine multiple orders into a single shipment for you.
If you have placed more than one order and would like them to arrive together, please let us know as soon as possible. To request a combined shipment, simply include a note with your orders or contact our customer service team at ruby@Love Catcheronline.com with your order numbers.
Please keep in mind that combining shipments may adjust the estimated delivery window, as we will hold the earlier pieces until all orders in the shipment are fully crafted and ready to ship out together.
How do I notify you that I want my orders combined?
The easiest way is to leave a detailed note in the designated section during the checkout process for your subsequent orders. If you have already completed your purchases, please reach out directly through our contact page or email our customer service team with your order numbers.
Will combining my orders save on shipping costs?
Because our keepsakes are packaged with individual care to ensure their safe transit, shipping fees are typically calculated based on the weight and specific handling requirements of each piece. If you request a combined shipment, there is no guarantee that your combined order’s shipping costs will be lower or higher.
Can I combine orders if they use different memorial materials?
Yes. If you order multiple pieces that require different personalizations or materials, we can still ship the final jewelry items together in one package. Each keepsake will be handled with respect and care during the crafting process and shipment.
Is there a cutoff time to request a combined shipment?
We can combine your orders as long as none of the items have left our studio. Because we begin preparing packages for transit as soon as crafting is complete, we highly recommend contacting us within 24 hours of placing your latest order to ensure we can combine them all in time.
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