I bought a diy ring kit a bit over a year ago and adored the band, but wanted something with a little more longevity for how much I was wearing my ring (on the daily, nearly never taking it off except for anything in the water). Love catcher was amazing to work with to upgrade and customize my ring so I could keep the band I adore, while feeling better about the stone and ashes preservation for how much I was wearing it. The customer service is honestly unmatched, and they understand how special and important a high quality job is for memorial pieces. The packaging to send me back was great, and I really can't recommend them enough