Do You Offer DIY Kits With Solid Gold Rings?
Yes, this offering is possible. If you would like to have a solid-gold ring setting included in your DIY kit, the process is simple. Please place an order through our standard solid-gold ring product page. During checkout, look for the ‘Additional Notes’ section and write down "DIY Kit." Once we receive your order, our team will process a refund for the custom crafting fee. We will then ship the solid-gold ring setting directly to you, packaged alongside our DIY kit components, allowing you to complete your personalized piece in the comfort of your own home.
How does the refund process work for the custom fee?
When you place your order and add the "DIY Kit" note, our customer care team manually reviews the transaction. We will calculate the portion of the cost associated with our in-house crafting services and issue a refund for that custom fee directly to your original payment method. You will receive an email confirmation once the refund is processed.
What is included in the DIY kit when ordered with a gold ring?
Your package will include your chosen solid-gold ring setting, the necessary jeweler-grade resin, mixing tools, detailed step-by-step instructions, and the specific preservation solvents required for your materials. It contains everything you need to safely and securely set your keepsake stone at home.
Can I choose between yellow, white, and rose solid gold?
Yes. Because you are placing the initial order through our standard product page, you can select any of our available solid-gold color options—including yellow gold, white gold, or rose gold—and choose your exact ring size before adding the item to your cart.
Is prior jewelry-making experience required to use the DIY kit?
Not at all. Our DIY kits are thoughtfully designed for beginners. The included instructions walk you through the preservation and mixing process clearly. The solid-gold settings are prepared so that embedding your keepsake resin stone is straightforward and manageable.
What happens if I forget to add the "DIY Kit" note during checkout?
If you miss the notes section, please contact our customer support team immediately with your order number. As long as our studio has not yet begun crafting your custom piece, we can update your order status, arrange for the DIY kit shipment, and procure the appropriate refund.
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