Once we receive your order, we will mail you a breast milk collection kit within 1-3 business days, which comes with tools and instructions to collect 10ml of breast milk. It has an estimated arrival time of 1 to 2 weeks (U.S. and Canada) and 3-4 weeks (outside the U.S. and Canada).

For orders placed in the United States and Canada, a prepaid return envelope is also included, simply drop it off at your USPS (or CANADA POST) office. Return shipping is FREE!

For orders placed outside the United States and Canada, a padded return envelope and return address are included. You need to pay for the return shipping.

The turnaround time varies, typically between 4-6 weeks after we receive your breast milk. Please contact us before you place the order if you need more accurate estimate process time.

Once we receive your order, we will send you a breast milk collection kit with everything you need to collect your sample.

Kits typically arrive within a few business days in the U.S., Canada, Australia, and Germany. Delivery to other countries may take longer.

For U.S. orders, a prepaid return label is included.

For all other countries, please check your email for return shipping instructions.

The turnaround time varies, typically between 4-6 weeks after we receive your breast milk. Please contact us before you place the order if you need more accurate estimate process time.

Once we receive your order, we will send you our mailing address. Please send us a small handful of hair/fur, the softer it is, the easier it will be for us to make the shape. If we receive the hair and find that it is not soft enough to make the shape you want, we will contact you to discuss a solution.

The turnaround time varies, typically between 4-6 weeks after we receive the hair. Please contact us before you place the order if you need more accurate estimate process time.

Once we receive your order, we will send you our mailing address. Please send us 1/4 teaspoon of fine granulated ashes.

The turnaround time varies, typically between 4-6 weeks after we receive the ashes. Please contact us before you place the order if you need more accurate estimate process time.

Once we receive your order, we will send you our mailing address. Please send us some dried flowers.

The turnaround time varies, typically between 4-6 weeks after we receive the sample. Please contact us before you place the order if you need more accurate estimate process time.

Once you place your order, please send us your baby’s footprint by email.

The turnaround time varies, typically between 4-6 weeks after we receive the footprint. Please contact us before you place the order if you need more accurate estimate process time.

You reaching out with inquiries and providing ideas or reference photos. We will quote according to the product.

Once you have accepted the price and are prepared to customize the product, please place your order using the link that will be provided. We will send you the CAD drawing of the product for confirmation within 1-3 business days, and you will have the option to request modifications if you are not satisfied. Once you confirm the CAD drawings, we will proceed with arranging the jewelry setting. More detail

Please choose the appropriate process for your order content and wait for our breast milk collection kit to collect the breastmilk and mail it to us, or just mail the hair, etc. directly to us. 

The turnaround time varies, typically between 4-6 weeks after we receive the hair. Please contact us before you place the order if you need more accurate estimate process time.