We create a wide variety of meaningful keepsake jewelry, including breast milk jewelry, cremation ashes jewelry, hair or fur keepsakes, umbilical cord and placenta jewelry, baby tooth keepsakes, and dried flower jewelry. We also create personalized pieces featuring fingerprints, handwriting, photos, children’s drawings, soundwaves, and other special memories.

We understand how precious and irreplaceable your keepsake materials are. Every sample is carefully labeled and handled throughout the process to ensure your breast milk, ashes, hair, placenta, or other keepsake material is used only for your jewelry. Since 2019, we have built our reputation on trust, care, and craftsmanship.

Your keepsake materials are carefully prepared and preserved before being incorporated into your chosen design. Each piece is then handcrafted by our artisans with great care and attention to detail, creating a beautiful and lasting keepsake made especially for you.

Absolutely! We love bringing meaningful ideas to life. Visit our Design by You page to share your vision with us, and our team will work with you to create a personalized keepsake that’s truly your own.

Start by sharing your idea through our Design by You page. You can submit your own design or use an AI-generated image to help visualize your idea. Our team will review your request, confirm the details and feasibility with you, and provide a quote. Once everything is approved, we’ll begin creating your custom piece.

After you place your order, we’ll send you a collection kit with everything you need to safely send your breast milk to us.

For U.S. customers, a prepaid return shipping label is included. For customers in other countries, return shipping options may vary by location. Detailed return instructions will be provided by email.

No, refrigeration is not required during shipping. Our collection kit is designed to help keep your breast milk sample stable during transit, so there’s no need to ship it with ice packs or cold packaging.

We recommend sending about 10ml of breast milk, but don’t worry if you have less — we can often work with a smaller amount. The same breast milk sample can also be used to create multiple pieces, so you do not need to send a separate sample for each piece.

For breast milk jewelry, we’ll store your remaining preserved breast milk free of charge for up to two years, making it easy to order additional pieces in the future. Any unused ashes will be carefully returned to you with your finished jewelry.

For the most accurate fit, you can have your finger professionally measured by a local jeweler. If you’re not sure of your size when ordering, simply select “I am not sure,” and we’ll send you a ring sizer after your order is placed so you can confirm your size before we begin making your ring.

Yes, we ship worldwide. Love Catcher has studios in Canada, the United States, Germany, and Australia. Where possible, your order will be handled by the nearest available studio. After you place your order, we’ll provide the appropriate collection kit and detailed instructions by email for sending your keepsake materials to us.

We accept major credit and debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and a variety of local payment methods. Shop Pay Installments is also available to eligible customers. Available payment options may vary by country or region and will be shown at checkout.

Shipping costs vary depending on your location and shipping method. For higher-value orders, shipping insurance and signature confirmation are included where applicable for added security.

Yes! Many of our designs can incorporate more than one keepsake material, such as breast milk with umbilical cord, hair, or other meaningful materials. Available combinations may depend on the jewelry design, so feel free to contact us if you’re unsure whether your chosen materials can be included together.

Yes! If you’d like to see your finished jewelry before it ships, simply leave a note with your order requesting a photo for approval. We’ll send you a photo to review before shipping your piece.

We aim to make your experience as simple and worry-free as possible. Where applicable, import duties and taxes are handled by Love Catcher, so you won’t be surprised by additional charges when your jewelry arrives.

Not at all. Our ashes jewelry can be created with ashes from a loved one or a beloved pet. Each piece is handcrafted with the same care and respect, creating a meaningful keepsake to keep their memory close.

After you place your order, we’ll send you the appropriate collection kit along with everything you need to safely prepare your keepsake sample(s). Detailed return instructions, including where and how to send your sample(s), will be provided by email based on your location.

We only need a small amount of ashes — about 1/8 teaspoon is usually enough to create your keepsake jewelry. After you place your order, we’ll send you a collection kit along with detailed instructions for safely sending the ashes to us. Any unused ashes will be carefully returned to you with your finished jewelry.

Our standard processing time for keepsake jewelry is 4 to 6 weeks from the date we receive your materials (breast milk, ashes, hair, or placenta). For more intricate or complex designs, processing may take up to 8 weeks.

Yes, we provide free shipping for large domestic orders. Check your cart for the latest shipping promotions.

Yes! Choose our Rush Turnaround option for an additional fee, and we will prioritize your order, shipping it within 4 weeks of receiving your materials.

Yes, we ship worldwide. We provide a storage container, instructions, and return packaging, but international customers are responsible for return shipping costs.

We accept all major and secure payment methods to ensure a safe and convenient transaction. You can pay using: Credit/Debit Cards, PayPal, Google Pay, Apple Pay and other available methods.

Within 24 Hours of Placing Your Order

Order modifications:

Changes are free of charge within 24 hours, provided production has not yet begun. This includes:

• Ring size
• Metal color
• Engraving
• Birthstone
• Style changes

Order cancellation:

Orders may be cancelled within 24 hours, provided production has not yet begun. Because payment processing and currency-related transaction fees charged at the time of purchase are non-refundable to us, the following amount will be deducted from the refund:

• U.S. orders: 3%
• International orders: 5%

The remaining balance will be refunded to the original payment method.

After 24 Hours

1. Sterling Silver Jewelry

Order cancellation:

• If the jewelry is still resaleable (e.g., no engraving), a 10% cancellation fee applies.
• If the jewelry has been personalized or is no longer resaleable (e.g., engraved), a 40% cancellation fee applies.

Order modifications:

• A 15% modification fee applies to changes such as ring size, color, engraving, birthstone, or style.

2. Solid Gold / Platinum Jewelry

Order cancellation:

• A 40% cancellation fee applies.

Order modifications:

• A 30% modification fee applies to changes such as ring size, color, engraving, birthstone, or style.

At Love Catcher, each piece of jewelry is handcrafted with care, precision, and meaning.

Our limited warranty protects against manufacturing and workmanship defects under normal use. It does not cover normal wear and tear, accidental damage, or damage resulting from improper care or external force.

Because breast milk, ashes, hair, flowers, and other keepsake materials are naturally unique, variations in color, texture, pattern, and appearance are part of the handcrafted nature of the jewelry and are not considered defects.

Sterling Silver Jewelry: 1-year limited warranty

Gold Jewelry (10K / 14K / 18K) & Platinum Jewelry: 2-year limited warranty

The warranty period begins on the date your jewelry is delivered.

This limited warranty covers confirmed manufacturing or workmanship defects under normal use, including:

• Structural defects in the metal caused by a manufacturing or workmanship issue
• Loose or missing stones caused by a setting defect
• Manufacturing defects affecting resin-based keepsake stones
• Other workmanship issues confirmed by Love Catcher after evaluation

If a covered issue is confirmed, Love Catcher will, at its discretion, repair, replace the affected component, or replace/remake the piece when necessary.

This warranty does not cover:

• Normal wear and tear, including scratches, dents, and metal patina
• Gradual wear, fading, or loss of plating or protective coatings
• Discoloration or staining caused by cosmetics, perfume, lotion, alcohol, chemicals, cleaning products, or other external substances
• Damage caused by impact, crushing, bending, pulling, snagging, misuse, accidents, or improper storage
• Bent or misshapen rings caused by external pressure or force
• Broken chains or components caused by pulling, snagging, or external force
• Loose or missing stones resulting from impact, snagging, bent settings, or other external damage
• Damage caused by prolonged or repeated exposure to water, heat, sunlight, chlorine, soaps, or cleaning agents
• Unauthorized repairs, resizing, or alterations
• Natural variations in handcrafted keepsake stones

If you experience an issue with your jewelry, please contact us with your order number and photos or videos showing the problem.

Our team will review the jewelry and the nature of the damage to determine whether the issue is covered under warranty. In some cases, the jewelry may need to be returned to us for inspection before a final determination can be made.

Being within the warranty period does not automatically mean that damage is covered under warranty.

If a manufacturing or workmanship defect is confirmed, we will arrange the appropriate repair or replacement.

For approved warranty cases, Love Catcher will cover reasonable return shipping costs or provide a prepaid return shipping label where available.

For issues not covered under warranty, we may still be able to repair or restore your jewelry. Any applicable repair and shipping costs will be provided for your approval before service begins.

Yes. Love Catcher jewelry is designed to be enjoyed regularly and to be part of your everyday life.

Like other fine and keepsake jewelry, however, it should be removed during activities that may expose it to prolonged water, chemicals, friction, or heavy impact.

To help protect your jewelry, we recommend removing it before showering, bathing, swimming, cleaning, exercising, or other activities that may put stress on the piece.

Our keepsake jewelry is water-resistant, but not waterproof.

Occasional contact with water, such as light splashes during handwashing, should not normally cause damage. However, repeated or prolonged exposure to water, soap, chlorine, cleaning products, or other chemicals may gradually affect the protective coating and keepsake stone.

We recommend removing your jewelry before showering, bathing, swimming, or cleaning.

We recommend removing your jewelry before:

• Showering or bathing
• Swimming, including pools and hot tubs
• Household cleaning
• Exercise or activities involving heavy impact
• Using chemicals or cleaning products

These precautions are especially important for keepsake jewelry because the piece contains handcrafted resin-based elements.

To gently clean your jewelry:

• Use the jewelry polishing cloth provided with your order
• Wipe the surface gently without excessive pressure
• Make sure the piece is completely dry before storing

Please do not use ultrasonic cleaners, abrasive materials, alcohol, or strong jewelry cleaners on keepsake stones.

When not worn, we recommend storing your jewelry:

• In the jewelry box provided by Love Catcher
• Away from direct sunlight, heat, and humidity
• Separately from other jewelry to help prevent scratching and friction

Proper storage will help protect both the metal and your keepsake stone.

Keepsake jewelry is carefully handcrafted for durability, but the resin-based keepsake stone requires a little more care than many traditional gemstones.

Avoiding prolonged water exposure, chemicals, heavy impact, and unnecessary friction will help keep your jewelry beautiful for years to come.

Your jewelry is not meant to be hidden away—it is made to be worn, cherished, and lived in.

A little thoughtful care will help it stay with you through many meaningful moments.