Can I Upgrade Birthstones to Natural Gemstones for Any of Your Jewelry?
Upgrading to natural gemstones is a custom service we offer exclusively for solid gold and platinum jewelry. Because natural gemstones require precise, high-pressure settings and specific gold-smithing techniques, this premium upgrade cannot be applied to our sterling silver or plated pieces. If you are ordering a solid gold or platinum design, our team can work with you to source and set genuine, natural gemstones of your choice.
Which natural gemstones are available for upgrades?
We can source a wide variety of traditional natural gemstones, including diamonds, sapphires, rubies, and emeralds, as well as classic birthstone alternatives. When you initiate a custom request, our design team will provide you with the available options that safely fit your chosen jewelry setting.
How do I request a natural gemstone upgrade for my order?
To request an upgrade, please reach out to our Customer Care team before placing your order, or immediately after. Provide your design preferences and order details, and our team will coordinate with our production studio to verify compatibility.
Will opting for natural gemstones affect the crafting time?
Yes. Because sourcing high-quality natural gemstones and hand-setting them requires extra care from our master jewelers, choosing this custom service will extend the standard production timeline. We will provide an estimated completion date when your custom order is finalized.
Is there an additional cost for upgrading to natural gemstones?
Yes, natural gemstones incur an additional fee. The exact cost varies depending on the specific gemstone requested, its carat weight, rarity, and the complexity of the setting required for your chosen solid gold or platinum piece.
Can I provide my own heirloom gemstone for the upgrade?
Due to liability and the delicate nature of crafting memorial jewelry, we exclusively work with natural gemstones sourced directly by Love Catcher. This ensures that the stones meet our strict quality standards and can withstand our specialized crafting process. We also wouldn’t want your heirloom to be damaged or lost, in case any accidents happen during the crafting or shipping process.
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