Can I Send Hair and an Umbilical Cord Piece in the Same Material Package?
Yes, you can absolutely send us multiple different materials in the same shipping package. We frequently craft jewelry pieces that combine different materials—such as hair, breastmilk, ashes, or an umbilical cord piece—into a single jewelry piece or a matching set of jewelry. Some customers also place multiple orders using different materials.
When sending multiple inclusions together, please make sure they do not mix during transit. Place each kind of material into its own separate, clearly labeled (full name, order number), well-sealed bag before placing them all into your main shipping package or container. All these measures ensure our team can safely identify and handle your materials when they arrive at our studio.
How should I label each individual inclusion bag?
Each material should be placed in its own secure, leak-proof zip-top bag. Use a permanent marker to write your full name and your Love Catcher order number. If you are sending hair from two different individuals, please use two separate bags and specify the person’s name for each hair sample.
Can different materials be infused into the same jewelry piece?
Yes, many of our jewelry designs allow for the integration of multiple materials within a single stone or setting. For instance, we can place a lock of hair alongside an umbilical cord element or arrange them in distinct layers, depending on the specific design you select.
What happens if my inclusions mix during transit?
To prevent accidental cross-contamination, we highly recommend double-bagging any liquid or powdered elements, like breastmilk or ashes. If materials arrive mixed or compromised due to a torn bag, our team will pause your order and contact you immediately to discuss the best way to proceed.
Will any leftover materials be returned to me?
Any unused, dry inclusions, such as extra hair or remaining pieces of an umbilical cord, will be carefully packaged and returned to you along with your finished Love Catcher jewelry, unless stated otherwise. Please note that any leftover breastmilk that has undergone our preservation process cannot be returned.
Related Questions
How much of each material do I need to send for my keepsake?
What is the best shipping method to ensure my package arrives safely?
Can I add a new material to my order after I have already shipped my package?
How does Love Catcher ensure my materials don't get mixed up with someone else's?