Do You Accept Orders from the UK?
Yes! We create memorial and personalized keepsake jewelry for customers throughout the United Kingdom. We work with UK customers every week, and the process of sending your precious keepsakes and receiving your finished jewelry is smooth and straightforward. All UK orders are handcrafted in our Canadian studio by our experienced artisans, ensuring the highest level of care and respect for your memories.
How do I send my keepsakes to your studio from the UK?
Most of our UK customers send their keepsakes using Royal Mail. The process is very simple, and we will provide detailed mailing instructions immediately after your order is placed. We only require a very small amount of your keepsake material to create your jewelry, minimizing what you need to ship.
Will I have to pay import VAT or customs duties upon delivery?
No. There are no additional import VAT, customs duties, or Royal Mail handling fees to pay when your finished jewelry is delivered to your address in the UK. The price you pay at checkout covers the delivery of your completed piece.
How much keepsake material do I need to send?
We only require a very small amount of your keepsake material to craft your personalized piece. Because every keepsake is unique, exact measurement guidelines for different materials will be clearly outlined in the detailed mailing instructions sent to you after checkout.
Where is my jewelry crafted?
UK orders are all handcrafted in our Canadian studio. Our experienced artisans handle every step of the production process with the utmost care, dignity, and attention to detail, ensuring your keepsake is securely preserved.
Is the shipping process safe for precious items?
Yes, sending keepsakes internationally through Royal Mail is a routine and reliable process for our clients. By following our detailed mailing instructions, your package will be properly prepared for its journey to our Canadian studio.
Related Questions
How long will it take to receive my finished jewelry in the UK?
Can I send multiple types of keepsakes to be combined into one piece?
How can I track my package while it is in transit to Canada?
What happens to any leftover keepsake material that isn't used?
Can I change my jewelry design after I have placed my order?