Can I Send Materials From Outside the U.S. or Canada?
Yes! Love Catcher crafts jewelry pieces for customers outside of the U.S. and Canada, so we also receive materials from outside the U.S. and Canada as well.
Please note, however, that our shipping procedures vary by region. For clients sending materials from outside the United States, Canada, and Australia, return postage for your finished jewelry is not prepaid. Customers outside these three countries must cover the return shipping costs at checkout or during the intake process. We highly recommend using a tracked, reliable shipping service when sending your precious elements to our studio to ensure their safe arrival.
How should I package my inclusions for international transit?
We request that you secure your materials in double-sealed, leak-proof bags labeled clearly with your name and order number. Place these inside a sturdy bubble mailer or small box. Because these items are irreplaceable, please use a shipping method that provides step-by-step tracking.
Are there customs regulations I should be aware of?
Yes. When shipping your package, you will need to fill out a customs declaration form. We recommend labeling the contents clearly and accurately (for example, "Handcrafted jewelry components" or "Secured floral elements"). This helps prevent unnecessary transit delays or customs holds.
How long does international shipping typically take?
The transit time for your materials to reach our studio, as well as the return journey of your completed keepsake, depends entirely on your local carrier and customs processing speeds. International shipping generally takes anywhere from two to four weeks each way.
Will I be responsible for customs duties and taxes?
Yes. Any import duties, taxes, or local customs fees imposed by your destination country are the sole responsibility of the recipient. These fees are not included in our base creation prices or international shipping estimates.
Related Questions
Can I track my order once it leaves the studio?
What happens to any leftover materials I send?
Do you provide collection kits for international orders?
What if my package gets lost in transit to you?