Can Ashes Be Removed from Another Keepsake to Make a New One?
In many cases, yes. Some customers choose to transition their memorial ashes into a new Love Catcher design to better suit their current style or to replace a damaged piece. However, every memorial piece is constructed differently. The possibility of safely extracting the ashes depends entirely on how the original item was made, the materials used, and how it was sealed.
What factors determine if ashes can be safely extracted?
The extraction process depends heavily on the original keepsake's construction. If the ashes were placed in a chamber with a secure screw closure, they can generally be retrieved without issue. However, if the original piece was sealed using permanent adhesives, resin, or glass fusion, extracting the ashes without damaging them or the structural integrity of the piece becomes more challenging.
How can I find out if my current keepsake qualifies?
Before sending your jewelry to us, please send clear, well-lit photos of the item to our customer service team at help@lovecatcheronline.com. Our specialists will review the images to evaluate the design, closure mechanism, and material composition to determine whether the ashes can be safely recovered and reused.
Will I need to provide any additional information about the original piece?
If the initial photos do not show the full detail of the construction, we may ask for additional photos from different angles or specific details about how the original piece was made. Knowing the manufacturer, the materials used, or how it was originally sealed helps our team make the most accurate recommendation possible.
What happens if the ashes cannot be removed?
If our team determines that the ashes cannot be safely extracted without risking their loss or severe damage to the original keepsake, we will let you know immediately. In these instances, we recommend keeping the original piece intact and exploring other options, such as using a remaining portion of the original ashes if you have any set aside.
Are there risks involved in the extraction process?
Yes, there is always an inherent risk when attempting to open a sealed memorial item. Depending on the original seal, the process may cause cosmetic or structural damage to the original jewelry piece. We handle every item with the utmost reverence and care, which is why a thorough photographic evaluation is required beforehand.
Related Questions
How much ash is required to create a new Love Catcher keepsake?
How should I package and ship my existing keepsake to your studio?
Can you incorporate elements like hair or dried flowers along with the extracted ashes?
What is the standard care and cleaning routine for Love Catcher jewelry?