Do You Offer Discount Codes?
Because of the customized nature and meticulous care that goes into creating our jewelry, we do not offer permanent or site-wide discount codes. However, we occasionally run special promotions throughout the year to make our keepsakes more accessible.
If there is a current offer available, our team will be happy to share it with you. Please leave your email address or contact our support team at help@lovecatcheronline.com for the latest promotions.
How can I find out about upcoming promotions?
The best way to stay informed about our seasonal offers and special promotions is to subscribe to our newsletter. You can share your email address with us on our website, and we will send updates directly to your inbox. You can also reach out toย help@lovecatcheronline.com to ask if any events are currently running.
Can I apply multiple discount codes to a single order?
Our system only accommodates one promotional code per order. If you happen to have multiple valid codes during a promotional period, we recommend choosing the one that provides the best value for your specific selection of keepsake jewelry.
Why isn't my promotional code working at checkout?
If a code isn't applying, it may have expired or it might apply only to specific collections. Some promotions require a minimum order value or exclude certain custom items. Double-check the terms of the offer, and if you still need assistance, contact our support team at help@lovecatcheronline.com.
Do you offer price adjustments if an item goes on sale after I purchase?
Because our jewelry is custom-made and production begins quickly after an order is placed, we are unable to offer retroactive price adjustments or refunds for promotions that begin after your purchase has been finalized.
Are there any exclusions to your special promotions?
Yes, certain highly customized pieces or limited-edition memorial items may be excluded from standard promotional events due to the intensive labor and materials required. Any exclusions will be clearly outlined in the details of the specific promotion.
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